Wednesday, December 19, 2018

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Email Client Setup

A: These instructions are for reference only as a service to our customers. When tested, the instructions were found to work with the latest available version of each program; however, changes in the software since publication may cause these instructions to become out-of-date and invalid. We do not provide support for these programs; if you have difficulties using these software programs, please consult the software's documentation or contact the maker of the software program.

Due to a number of providers blocking the SMTP port (port 25) in order to try to deter spammers and unsolicited bulk email, we have set up a second SMTP server to be used by those that cannot send with port 25. The main differences between the two servers are:

Description Normal Connection Alternate Connection
Outgoing SMTP Server mail.domainname.com N/A
Outgoing SMTP Port 25 -
SMTP Authentication Yes -

Instructions on setting up your e-mail account with a number of popular e-mail software packages are below, with instructions on setting up either SMTP connection. Be sure to replace domainname.com with the domain name you are setting up e-mail for.

Microsoft Outlook Express
Go to the Tools menu and select "Accounts..." A new window will open up.
Click on the Add button, then select "Mail..." Another new window will open.
Enter the following information:
E-mail Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Click on the Next button.
Enter the following information:
My incoming mail server is a: POP3 :server
Incoming mail (POP3, IMAP or HTTP) server: mail.domainname.com
Outgoing mail (SMTP) server: mail.domainname.com
Click on the Next button.
Enter the following information:
Account name: This email address is being protected from spambots. You need JavaScript enabled to view it.
Password: Enter the password for the e-mail address.
Click on the Next button.
Click on the Finish button. The window will close.
On the previously opened window, select the account you just created.
Click on the Properties... button. A new window will open up.
Click on the Servers tab.
Enter the following information:
REGULAR CONNECTION
Check the box next to "My server requires authentication".
Click on the OK button.

Microsoft Outlook

Go to the Tools menu and select "E-Mail Accounts..." A new window will open.
Click on the radio button next to "Add a new e-mail account".
Click on the Next button.
Click on the Add... button.
On the next screen, click on the radio button next to "POP3".
Click on the Next button.
Enter the following information:
Your Name: Enter the name you want to be displayed with mail sent from this account.
E-mail Address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Incoming mail server (POP3): mail.domainname.com
User name: This email address is being protected from spambots. You need JavaScript enabled to view it.
Password: Enter the password for the e-mail address.
REGULAR CONNECTION
Outgoing mail server (SMTP): mail.domainname.com
Click on the More Settings... button. A new window will open.
Click on the Outgoing Server tab.
Check the box next to "My outgoing server (SMTP) requires authentication".
Click on the radio button next to "Use same settings as my incoming mail server".
Click on the OK button.

Eudora

Go to the Tools menu and select "Options.."
Click on the Getting Started button.
Enter the following information:
Real name: Enter the name you want to be displayed with mail sent from this account.
Return address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Mail server (Incoming): mail.domainname.com
Login Name: This email address is being protected from spambots. You need JavaScript enabled to view it.
REGULAR CONNECTION
SMTP Server (Outgoing): mail.domainname.com
Check the box next to "Allow authentication".

Netscape Messenger

Go to the Edit menu and select "Preferences".
Expand "Mail & Newsgroups".
Select "Identity".
Enter the following information:
Your name: Enter the name you want to be displayed with mail sent from this account.
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Select "Mail Servers".
In the Incoming Mail Servers box, click the Add... button. The Mail Server Properties window will appear.
Click on the General tab.
Enter the following information:
Server Name: mail.domainname.com
Server Type: POP3 Server
User Name: username%domainname.com
Click on the OK button. The window will close.
Enter the following information in the previous window:
REGULAR CONNECTION
Outgoing mail (SMTP) server: mail.domainname.com
Outgoing mail server user name: This email address is being protected from spambots. You need JavaScript enabled to view it.

Netscape 7

In the regular Netscape window, select the "Mail" tab from the Tab Bar.
If the Account Wizard does not appear, go to the Edit menu and select "Mail & Newsgroup Account Settings".
If you already have an SMTP server set up and wish to continue using it, do not change any settings under Outgoing Server (SMTP) Settings. To use our SMTP server, enter the following information:
REGULAR CONNECTION
Outgoing mail (SMTP) server: mail.domainname.com
Port: 25
Check "Use name and password".
User name: This email address is being protected from spambots. You need JavaScript enabled to view it.
Use secure connection (SSL): Select "Never".

Click "Add Account".
Select "Email account", then click Next.
Enter the following information:
Your name: Enter the name you want to be displayed with mail sent from this account.
Email address: This email address is being protected from spambots. You need JavaScript enabled to view it.
Click Next.
Select "POP" for the type of mail server.
Enter the following information:
Incoming server: mail.domainname.com

Click Next.
Enter the following information:
User name: This email address is being protected from spambots. You need JavaScript enabled to view it.

Click Next.
Enter the following information:
Account name: This email address is being protected from spambots. You need JavaScript enabled to view it.

Click Next.
Click Finish.
Pegasus Mail

Go to the File menu and select "Network Configuration". The Internet Mail Options window will appear.
Enter the following information:
My Internet e-mail address is: This email address is being protected from spambots. You need JavaScript enabled to view it.
Click on the Receiving (POP3) tab.
Enter the following information:
POP3 host: mail.domainname.com
User name: This email address is being protected from spambots. You need JavaScript enabled to view it.
Password: Enter the password for the e-mail address.
Connect to server on TCP/IP port: 110
Click on the Sending (SMTP) tab.
Enter the following information:
REGULAR CONNECTION
SMTP host: mail.domainname.com
Connect to SMTP server on TCP/IP port: 25
Check the box next to "Login using my POP3 settings for username and password".
Click on the OK button.
Uncheck the box next to "Login using my POP3 settings for username and password"
Uncheck the box next to "Login with username:"
Uncheck the box next to "Authenticate by doing a prior POP3 mail check"
Click on the OK button.
Calypso

After opening Calypso, click the Create A New Mailbox button. The Calypso Mailbox Wizard will appear.
Enter the following information:
Enter a name for this Calypso mailbox: Enter your desired mailbox name.
Click on the Next button on this window and the next two, arriving at the window asking about the account's name.
Enter the following information:
Enter a name for this e-mail account: Enter what you wish for the account to be called.
Enter your real name: Enter the name you want to be displayed with mail sent from this account.
Enter the e-mail address for this account: This email address is being protected from spambots. You need JavaScript enabled to view it.
Click on the Next button.
Enter the following information:
Select the radio button next to "POP3".
User ID on incoming mail server: This email address is being protected from spambots. You need JavaScript enabled to view it.
Name of incoming mail server: mail.domainname.com
Click on the Next button.
Enter the following information:
Select the password authentication method for the incoming mail server: Normal
Enter the password for the user ID on the incoming mail server: Enter the password for the e-mail address.
Confirm the password: Re-enter the same password.
Click on the Next button on this window and the next one displayed.
Enter the following information:
REGULAR CONNECTION
Name of SMTP mail server: mail.domainname.com
Select the authentication method for the SMTP mail server: Use POP account
Click on the Next button.
Click on the Finish button.
Go to the Mailbox menu and select "Accounts", then "Properties", then the name of the account you just set up. The Properties window will appear.
Click on the Mail Server tab.
Enter the following information:
Port: 75
Click on the OK button.

 

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